Official Terms Updated 2026 Bahasa Melayu

Puma77 Terms & Conditions — Platform Usage Rules

Please read these terms and conditions carefully before using the puma77 platform. By registering or using any of our services, you agree to be bound by all provisions set out below.

These terms are effective from 1 January 2026. Last updated: June 2026.

1. Acceptance of Terms & User Eligibility

By accessing, registering for, or using the puma77 platform, you confirm that you have read, understood, and agree to comply with all terms and conditions set out in this document. If you do not agree with any part of these terms, you are not permitted to use the puma77 platform.

To use this platform, you must:

  • Be at least 18 years of age, or meet the minimum age required by the laws applicable in your jurisdiction.
  • Registering with personal information that is accurate, truthful, and up to date.
  • Not appearing on any prohibition or restriction list issued by any statutory body related to gambling.
  • Taking full responsibility for all activities that occur within your account.

Puma77 reserves the right to reject any registration application or suspend an existing account without providing a reason if the eligibility requirements above are not met or if the information provided is found to be inaccurate.

Eligibility Summary
  • Minimum age of 18
  • Accurate registration details
  • One account per user
  • Not subject to any legal restrictions

2. Account Creation, Security & User Responsibilities

Account Creation & Management

Each user is permitted to hold only one active account on the puma77 platform. Registering multiple accounts under the same individual is strictly prohibited and may result in all associated accounts being closed without compensation. You are responsible for ensuring that all information in your profile — including your full name, phone number and payment details — is accurate and up to date at all times.

Puma77 reserves the right to request identity verification at any time. This process may require you to submit valid identification documents such as a national ID or passport to verify your account details.

Password & Account Security

You are solely responsible for maintaining the confidentiality of your password and account login details. Do not share your login credentials with anyone. puma77 will not be held liable for any losses arising from unauthorised use of your account due to your own negligence.

If you suspect your account has been accessed without authorisation, please contact the puma77 support team immediately at [email protected] for assistance.

3. Payment Information, Deposits & Transactions (MYR)

All financial transactions on the puma77 platform are processed in Malaysian Ringgit (RM). Users are responsible for ensuring that deposited funds come from legitimate sources and are their own. Using another person's payment method without their explicit consent is prohibited.

Minimum and maximum deposit amounts, as well as daily and weekly withdrawal limits, may vary depending on the selected payment method. Exact details on these limits are displayed on the deposit page within your account once log in.

Puma77 is not liable for transaction delays caused by technical issues on the part of the bank or third-party payment providers. Should any transaction issue arise, users are required to submit proof of the transaction to the support team for further investigation.

Your first withdrawal requires a one-time identity verification, which may take one to three business days. Subsequent withdrawals to verified methods will be processed in accordance with the platform's standard processing timeframes.

Puma77 reserves the right to decline or suspend any transaction suspected of involving fraud, money laundering or a breach of these terms. In such cases, the associated funds may be frozen while an investigation is carried out.

Accepted Payment Methods

  • TNG eWallet
  • GrabPay
  • Maybank2u / MAE
  • CIMB Clicks
  • RHB Online
  • Other local Malaysian banks

All transactions are in Malaysian Ringgit (RM). Limits and processing times are subject to the platform's current policy.

4. Platform Usage Rules & User Conduct

Users of the puma77 platform are strictly prohibited from engaging in any of the following activities:

  • Using automated software, bots, or unauthorised tools to interact with the platform.
  • Attempting to hack, disrupt, or compromise the security of the platform or any other user's account.
  • Engaging in collusion or unfair cooperation during gameplay.
  • Spreading false or misleading information about the platform.
  • Exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
  • Creating multiple accounts to exploit promotions or bonuses unlawfully.
  • Using the platform for any activity that violates Malaysian law.
  • Abusing the customer support system with misleading or fraudulent requests.

Violation of any of the above rules may result in immediate account suspension, forfeiture of account balances, and legal action where necessary. puma77 reserves the right to make the final decision on all matters relating to policy violations.

5. Liability Limitations, Intellectual Property & Third-Party Links

Limitation of Liability

Puma77 is not liable for any direct, indirect, incidental or consequential losses arising from the use of or inability to use the platform, including service disruptions, data loss or financial losses resulting from game outcomes. The service is provided "as is" without any implied warranties of fitness for a particular purpose.

Intellectual Property

All content on the puma77 platform — including logos, interface designs, text, images, software, and graphic elements — is the exclusive intellectual property of puma77 or its licensors. No part of this content may be copied, distributed, modified, or used for commercial purposes without prior written permission from puma77.

Third-Party Links

The puma77 platform may contain links to third-party websites for informational purposes. puma77 is not responsible for the content, privacy policies or practices of those third-party sites. Access to any third-party website is at the user's own risk.

6. Account Policy, Changes to Terms & Governing Law

Account Suspension & Closure

Puma77 reserves the right to suspend or close a user account without prior notice in the event of a breach of these terms, suspected fraudulent activity, or upon request by the relevant authorities. Users may also request voluntary account closure by emailing [email protected]. Upon account closure, any valid balance will be returned to the user subject to the required verification process. Balances associated with fraudulent activity or breaches of these terms will not be refunded.

Changes to Terms

Puma77 reserves the right to modify, amend or update these terms and conditions at any time without prior notice. Changes take effect immediately upon being posted on this page. Users are encouraged to check this page periodically. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these terms shall first be resolved through negotiation. If a negotiated resolution cannot be reached, the dispute will be referred to the appropriate courts of competent jurisdiction in Malaysia.

For enquiries related to these terms, please contact us at [email protected]. You may also refer to the FAQ for answers to common questions.

Related Policy Links

In addition to these terms, please read the following policies, which form part of your overall agreement with puma77:

Need Help?

If you have any questions about these terms or your account, contact the puma77 support team at [email protected]. We respond in Bahasa Melayu within 24 business hours.

Ready to Get Started?

By registering at puma77, you confirm that you have read and agreed to all the terms and conditions set out above. Sign up today and enjoy a safe Sports Betting and online casino experience in Bahasa Melayu.

Bahasa Melayu