Puma77 Privacy Policy — Data Protection & Privacy for Malaysian Users
This privacy policy explains how puma77 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and the protections available to you.
Effective from 1 January 2026. Last updated: June 2026.
1. Information We Collect
Puma77 collects the personal information needed to provide a secure and fully functional platform experience. Below are the categories of information we collect:
Account Information
When you register with puma77, we collect your full name, date of birth, phone number, email address, and registered bank account or e-wallet details. This information is required for identity verification, transaction processing, and account-related communications.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, web browser, IP address, screen resolution, and access time. This data helps us optimise the user experience across multiple devices, including Android and iOS smartphones.
Payment Information (MYR)
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your payment method, such as your bank account number, account holder name, and e-wallet details (TNG eWallet, GrabPay, etc.). We do not store full card numbers; sensitive payment data is processed through authorised payment providers.
Usage Data & Platform Activity
We record user activity on the platform, including betting history, games played, session duration, setting preferences and interactions with platform features. This data is used to improve our services and identify any suspicious activity.
- Name, date of birth & contact information
- Email address & phone number
- Local payment information (MYR)
- Device data & IP address
- Activity history & platform usage
- Cookies & browser session data
2. How We Use Your Information
Your information is used to verify your identity during registration and login, process deposits and withdrawals in RM, manage your user account, and ensure all financial transactions are carried out correctly and securely.
Usage and technical data is analysed to detect suspicious activity, prevent fraud, comply with anti-money laundering legal requirements, and protect the safety of all users on the puma77 platform.
Aggregated data on how users interact with the platform helps us improve the interface, introduce new features, optimise performance on mobile devices, and ensure the content available is relevant to Malaysian users.
3. Cookies & Tracking Technologies
Puma77 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns. Cookies are small text files stored on your device when you access a website.
We use several types of cookies:
- Session Cookies: Required to maintain your login and keep your session active. Automatically deleted when you close your browser.
- Preference Cookies: Saves your preferences such as language and display settings for a better experience on your next visit.
- Analytics Cookies: Collects anonymous data on how you use the platform to help us understand and improve platform performance.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect platform functionality. By continuing to use the puma77 platform, you agree to the use of cookies as described here.
4. Data Storage, Security & Sharing
Data Storage & Security
All puma77 user data is stored on servers protected with industry-standard encryption (SSL/TLS). Access to personal data is restricted to authorised personnel who have a legitimate operational need to access it.
We retain user data for as long as an account remains active or as long as necessary to meet our legal obligations. When an account is closed at the user's request, data that is no longer required for legal purposes will be deleted within a reasonable timeframe.
Third-Party Sharing
Puma77 does not sell, rent or share your personal information with third parties for marketing purposes. We only share data in the following situations:
- Payment Providers: Information required to process transactions in RM is shared with authorised payment providers.
- Legal Requirements: We will disclose information where required by law or a valid court order in Malaysia.
- Platform Protection: Data may be shared with security authorities in cases of fraud or serious security threats.
5. Your Rights as a User
As a puma77 user in Malaysia, you have the following rights regarding your personal data.
You have the right to request a copy of the personal information we hold about you. Submit your request to [email protected] and we will respond within 14 business days with the relevant information.
If you find that your personal information on your puma77 account is inaccurate or outdated, you can update it directly through your account settings or by contacting our support team for assistance.
You may request the deletion of your account and personal data. Such requests will be processed subject to record-keeping obligations under Malaysian law. Data related to financial transactions may need to be retained for the period required by law.
6. Policy Changes & How to Contact Us
Changes to This Privacy Policy
Puma77 reserves the right to update or amend this privacy policy at any time. When material changes are made, we will display a clear notice on the platform and update the "Last Updated" date at the top of this page. Continued use of the platform after changes are posted will be considered acceptance of the updated policy.
We encourage you to check this page periodically so you are always up to date on how we protect your information.
Contact Our Privacy Team
If you have any questions, concerns or requests regarding this privacy policy or your personal data, please reach out to us through the following channels:
- Privacy Support Email: [email protected]
- Service Language: Bahasa Melayu and English
- Response Time: Within 14 working days for data-related requests
For general enquiries about your account or the platform, you may also refer to the FAQ ours, covering common questions on privacy and account security.
This privacy policy should be read alongside the following documents for comprehensive protection:
Your Data is Safe with puma77
Puma77 is committed to protecting the privacy of every Malaysian user. Register an account today and enjoy a Sports Betting and online casino platform that puts your data security first, every step of the way.